Additional Information

Double Drawn Hair (A++)	1
06 inch, 08 inch, 10 inch, 12 inch, 14 inch, 16 inch, 18 inch, 20 inch, 22 inch, 24 inch, 26 inch, 28 inch, 30 inch, 32 inch	1
#1, #1A, #1B, #1H, #Grey	1
Romantic Curly	1

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Shipping & Return

1. Shipping

Shipping time

When you receive your order may vary depending on your location, but you can expect your purchase to arrive within 2-5 days of being accepted by the shipping agency. We’ll provide you with a more accurate estimate of your delivery date once your order has been processed and shipped. Meanwhile, here is a table for quick reference.

Destination	Shipping Agent	Shipping time (Estimated)
US, Canada	UPS, FedEx	3-4 days
Mexico	UPS, FedEx, DHL	5-6 days
UK, Europe	UPS, FedEx	4-5 days
Africa	UPS, DHL	6-7 days
Brazil	Contact us for more info

Payment methods

We offer a variety of payment methods, including Paypal, Bank Transfer, Master card,.... Feel free to choose what is convenient for you; we take all the necessary steps to ensure your payment and personal information are safe and secure.

2. Return

We are willing to provide you returns and exchanges without shipping costs within 7 days on all sets that have not been installed, worn, or tampered with in any situation. Return and exchange requests are only accepted by following our requirements as follows:

Hair must NOT have been installed, colored, cut, or altered in any situations;
Hair MUST be in its original bundle and NOT be untied at the top;
Hair MUST be kept in its original packaging;
Returned packages MUST include a copy of the original invoice.

We will not accept your returns or exchanges which do not follow those requirements.

Q&A

1. What are keratin tips?

Keratin tips are made from keratin, a type of protein found in natural hair and nails.

2. How are keratin hair extensions applied?

Keratin hair extensions are applied using heat. Your hairstylist will use a heat tool to melt the keratin tips and bond them to your natural hair.

3. How long do keratin hair extensions last?

How long keratin hair extensions last depends on their quality and how well you take care of them. As our keratin hair extensions are made from high-quality human hair, they can last 3 - 6 months. Once installed, they don’t need to be removed and reapplied like other types of hair extensions.

4. Can keratin hair extensions be reused?

While it’s not common to reuse keratin hair extensions, you can still reuse them once if they are in good condition. You need to remove the keratin bonds and apply new keratin tips to your hair extensions to give them a new life.

5. Can I dye and style my keratin hair extensions?

Our keratin hair extensions are made from high-quality human hair so you can dye and style them as you want. However, avoid the keratin tips while dyeing or styling your hair extensions to protect their integrity.

6. Are keratin hair extensions damaging?

Keratin hair extensions are not inherently damaging, but if they are not applied and maintained properly, they can cause damage to your hair. For example, if you leave them in for too long, they can prevent you from taking care of your hair thoroughly, causing hair tangling or hair loss.

7. How are keratin extensions removed?

To remove keratin hair extensions, your hairstylist will use a keratin remover to soften the bonds and use pliers to break them down until the hair extension strands can be pulled out.