Shipping & Return
1. Shipping
Shipping time
When you receive your order may vary depending on your location, but you can expect your purchase to arrive within 2-5 days of being accepted by the shipping agency. We’ll provide you with a more accurate estimate of your delivery date once your order has been processed and shipped. Meanwhile, here is a table for quick reference.
Destination |
Shipping Agent |
Shipping time (Estimated) |
US, Canada |
UPS, FedEx |
3-4 days |
Mexico |
UPS, FedEx, DHL |
5-6 days |
UK, Europe |
UPS, FedEx |
4-5 days |
Africa |
UPS, DHL |
6-7 days |
Brazil |
Contact us for more info |
|
Payment methods
We offer a variety of payment methods, including Paypal, Bank Transfer, Master card,.... Feel free to choose what is convenient for you; we take all the necessary steps to ensure your payment and personal information are safe and secure.
2. Return
We are willing to provide you returns and exchanges without shipping costs within 7 days on all sets that have not been installed, worn, or tampered with in any situation. Return and exchange requests are only accepted by following our requirements as follows:
- Hair must NOT have been installed, colored, cut, or altered in any situations;
- Hair MUST be in its original bundle and NOT be untied at the top;
- Hair MUST be kept in its original packaging;
- Returned packages MUST include a copy of the original invoice.
We will not accept your returns or exchanges which do not follow those requirements.
Q&A
1. What is the difference between a lace closure and lace frontal?
A lace frontal is larger than a lace closure. A lace frontal goes from ear to ear to recreate a natural hairline while a lace closure covers the top area of your hair, providing a natural part.
2. How to use a lace closure or frontal?
First, you need to braid your hair into cornrows. Then sew the lace closure or frontal onto the cornrows and sew in weft hair extensions to cover your full head.
3. How many sizes do you offer?
Our lace closures and frontals come in different sizes to suit different needs, including 4x4, 5x5, 13×4, and 13×6 (inches).
4. Are your lace closures and frontals natural-looking?
Yes, our lace closure and frontal are made by hand-knotting individual hairs onto a piece of lace to mimic natural hair growing from the scalp. The lace also blends into your scalp for an undetectable look.
5. Are your lace closures and frontals comfortable?
Yes, lace is a thin, lightweight, and breathable material that offers a comfortable feel.
6. Can I dye and style my lace closure or lace frontal?
Yes. Our lace closures and frontals are made from high-quality human hair so you can dye and style them as you want.
7. Can I change the part?
Yes, you can part the hair any way you want. Using some kind of holding spray and applying heat from a hot comb or your curling wand for the best result.
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