Shipping & Return
1. Shipping
Shipping time
When you receive your order may vary depending on your location, but you can expect your purchase to arrive within 2-5 days of being accepted by the shipping agency. We’ll provide you with a more accurate estimate of your delivery date once your order has been processed and shipped. Meanwhile, here is a table for quick reference.
Destination |
Shipping Agent |
Shipping time (Estimated) |
US, Canada |
UPS, FedEx |
3-4 days |
Mexico |
UPS, FedEx, DHL |
5-6 days |
UK, Europe |
UPS, FedEx |
4-5 days |
Africa |
UPS, DHL |
6-7 days |
Brazil |
Contact us for more info |
|
Payment methods
We offer a variety of payment methods, including Paypal, Bank Transfer, Master card,.... Feel free to choose what is convenient for you; we take all the necessary steps to ensure your payment and personal information are safe and secure.
2. Return
We are willing to provide you returns and exchanges without shipping costs within 7 days on all sets that have not been installed, worn, or tampered with in any situation. Return and exchange requests are only accepted by following our requirements as follows:
- Hair must NOT have been installed, colored, cut, or altered in any situations;
- Hair MUST be in its original bundle and NOT be untied at the top;
- Hair MUST be kept in its original packaging;
- Returned packages MUST include a copy of the original invoice.
We will not accept your returns or exchanges which do not follow those requirements.
Q&A
1. What are your clip-in hair extensions made from?
Our clip-in hair extensions are made from 100% high-quality human hair so they look and feel as natural as your own hair.
2. How long does it take to apply clip-in hair extensions?
You can apply clip-in hair extensions from the comfort of your home in less than 10 minutes. Therefore, they are super convenient if you are constantly on the go.
3. How long do clip-in hair extensions last?
It depends on the quality of the hair, how often you use your clip-in extensions, and how well you take care of them. Our high-quality clip-in hair extensions can last more than 1 year if cared for properly.
4. Can your clip-in hair extensions be dyed and styled?
Yes. Our clip-in hair extensions are made from 100% high-quality human hair so you can dye and style them as you would with your natural hair.
5. Can I use clip-in hair extensions if I have thin hair?
Traditional clip-in hair extensions are not recommended for thin hair as they are pretty heavy. However, you can try our seamless clip-in hair extensions, which are much thinner and more lightweight.
6. How many pieces of clip-in extensions are there in a package?
A standard package of clip-in extensions consists of 7 pieces that come in various widths. There are 4-clip, 3-clip, 2-clip, and 1-clip pieces designed for different locations on your head.
7. Can I sleep with clip-in hair extensions?
We do not recommend sleeping with clip-in hair extensions. These hair extensions are designed to be removed on a daily basis as they can slip and cause damage to your hair during your sleep.
8. How often should I wash my clip-in hair extensions?
Clip-in hair extensions don’t need to be washed as regularly as your hair. You should wash them every 10-15 wears or when you notice much product build-up. Just remember that regular washing will shorten their lifespan.
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